New Product X1SPRO Intelligent Sweeping Robot Hot Water Washing Mop, Sweeping, Dragging, Drying, and Dust Collection Mop

Tips;

1; This is the Chinese version. The language of the APP control interface can be set to Chinese or English. The function is the same as the global version, but Google Alexa is not supported temporarily.

2; The application "Ecovacs Home" can be set in English, and some pages are in Chinese, which belongs to the publicity page and will not affect the use of the machine. Thank you.

3; Global After Sales Support: https://www.ecovacs.com/support Please check the address of the after-sales service store on the official website.

4; We will provide the ID account and password of the region, as well as a detailed English manual to teach you how to connect your mobile phone to the robot.

5; The Seller's customs logistics, tax exempt countries: Russia, Thailand, United Arab Emirates, etc.

6; If tax exemption is required, please contact us, otherwise the goods will be delivered according to the logistics selected in the order, excluding tax

7; The automatic water supply and drainage module shall be purchased separately. If you need to order, you can contact the merchant. Thank you.

How to use APP language: https://youtu.be/tbi5j8a1lVM

1.We can send parcels via DHL / Fedex / UPS, most countries / regions can arrive within 7-15 working days.
2. If you have not received the package within 15 days after it was sent, please contact us. We will track the package and  contact you as soon as possible, we will take customer satisfaction as our purpose!
3.Import Duties/ Tax Fee/ Charges are not included in price of items or Shipping Fee,These Charges are the buyers' responsibility.

1. Thanks for all the positive feedback. We will do our best to provide our customers with the highest quality products.
2. If you are satisfied with our services and products, please leave us a 5-star praise. This is most important to us. Your 5-star review will be appreciated and encouraged.
3. If you give us a five-star praise and introduce friends to buy, we will give you and your friends discounts
4. Negative or neutral feedback cannot solve the problem. If you encounter any problems when receiving the package, please contact us first without leaving negative feedback, thank you. We must give you a satisfactory solution.

Warranty:
We offer two year warranty for the product. If there is any damage, we will send you the parts for free, please you install it (we will send you the installation video). But if it is artificially damaged, you need to pay some fees.